Smart view screen mirror

(Topic created on:  

5/10/2024 10:50 PM

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N

NR94

Student

last edited

 

5/10/2024 10:50 PM

Hey all, im trying to mirror my phone screen to my samsung tv, but then I try to connect and click "allow" for my device, it says connecting on my smart view app, but doesn't do anything, just refreshes the list of available screens

I've tried everything besides factory resetting my phone and tv but nothing seems to want to work
Does anyone have any advice for this?
Phone im using is s23 ultra for reference
    • A

      anonymousUser

      Samsung Members Star ★★

      last edited

       

      5/10/2024 11:30 PM

      Hey there and welcome to the Samsung UK and EU Community Forum

      Does your TV support screen mirror/ cast?
      N

      NR94

      Student

      19/11/2024 12:06 AM

      I've been trying to do it through smart things, it's worked on and off before but is very intermittent.
    • J

      JordanS

      Moderator

      last edited

       

      19/11/2024 12:54 PM

      Generally, when the connection doesn't complete like this, it's usually the TV not responding properly to the request. The most common fix is unplugging the TV from the wall for 5 minutes. It's also worth restarting your phone for good measure. Once both are powered back on, do try connecting again. 

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