‎Smart tag/things bugged? | Samsung Community

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Pdigs89

Apprentice

last edited

15/02/2023 10:31 PM

Just tried to resolve an issue using online chat agents but they can't help and have pointed me in the members direction.

I'm trying to set up 2 new smart tags. Both have been successfully added to my account and they both show on my smart things app, however, I keep getting a pop up asking me to accept updated "Use of Location Information", but no matter how many times I click agree it keeps showing up straight away.

Tags have been updated, smart things has been updated, I'm on the latest S22 ultra update, I've gone through restting network settings, all settings and turning my phone on and off again and nothing has worked so far.

Has anyone had this issue or does anyone know how to resolve the issue?

Thanks in advance.

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Pdigs89
Apprentice
last edited

15/02/2023 10:32 PM
This is the pop up that keeps popping up when I click accept.
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Babishko
Big Cheese
last edited

15/02/2023 11:55 PM
Isn't it asking you to actually view the use of location information in green and underlined before agreeing @Pdigs89?. Click the writing in green and try seeing where that takes you as just hitting agree isn't working for you. Apologies if you have already tried this.
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Pdigs89
Apprentice
16/02/2023 05:13 AM
I thought so too but no. When I click on the highlighted bit it takes me to a web page with 2 further links; 1 takes me to a web version of the smart things find screen and the other 1 is a privacy notice, but even scrolling slowly to the bottom it doesn't register this has been done and there's nothing to tick or press to say I've read them either (nothing hidden throughout the privacy notice either) .

Smart tag/things bugged?

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