Samsung Community

Smart tag 2 connection problems

(Topic created on:  

22/08/2024 05:46 PM

)

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A

akumai7s

First Poster

last edited

 

22/08/2024 05:46 PM

Even though my pixel 8 runs android 14, when I tried to connect my Smart tag 2 to it, I get an error message saying it will only work with phones running Android 9 or later

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      Solution

      R

      Robin999

      SuperStar

      last edited

       

      22/08/2024 05:58 PM

      Hi, and welcome to the UK community

      The Smart Tag 2 only works with Samsung smartphones.
    • C

      chrismo9

      First Poster

      last edited

       

      24/08/2024 10:27 AM

      My smart tag 2 was connected to my old flip 5. I have unpaired it and tried to connect to s24 ultra. It now won't connect. I have tried a factory reset but it does not beep once tye battery is reinserted and the button held. Is this faulty or is there something else I can try?

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