Samsung galaxy type c fast charging plug

(Topic created on:  

7/01/2025 01:24 AM

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Bev54

Helping Hand

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9/01/2025 05:52 PM

I have just purchased a samsung galaxy type c fast charging plug and cable but the samsung logo is upside down compared to all my other samsung plugs and leads, i have noticed that when I use the plug and cable the plug gets hot but non of my other plugs het hot, is there anyway of knowing if i have a fake or genuine samsung plug and cable? 

I have an update on the samsung galaxy plug and cable that i bought and my money is being refunded. 
Thank you everyone for all your help 🙂
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      Solution

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      7/01/2025 05:34 AM

      Hi @Bev54 👋 

      First question is where did you putchase this from ?

      If not from Samsung then yes you could have a clone / fake. 

      Sadly as the counterfeit charging bricks and cables are so well made now it's difficult to say whether they are or not fakes. 

      So if you haven't purchased from Samsung or a reputable Highstreet reseller then I'd go with your gut defending, and return them and buy again from Samsung.com / Samsung Experience Store or a known reputable Highstreet Store. 

      If i can be of any further help please don't hesitate to ask  😎 

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      Bev54

      Helping Hand

      10/01/2025 01:21 AM

      @BandOfBrothers i have contacted the person regarding the type c plug and cable that i bought and they have refunded my money.
      I will only buy samsung products from now on, as you said i have to be careful as these fake plugs and cables could damage my samsung galaxy mobile phones and tablets 🙂

      10/01/2025 06:59 AM

      I'm happy to hear you've decided to take this route @Bev54 

      I know the oem original accessories can be more expensive but in the long run I go with safety ,and peace of mind.  😎

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      10/01/2025 07:01 AM

      Hi @Bev54 

      I see you are receiving replies in your thread > https://eu.community.samsung.com/t5/mobile-apps-services/play-store-app-updates-problem.  👍

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      Solution

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      -Robot-

      Samsung Members Star ★★

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      7/01/2025 09:00 AM

      @Bev54 Hey Bev
      Samsung genuine power adapters are cheap from Samsung store

      This the USB C to USB C, I am sure you can get different cables for older models tooSmartSelect_20250107_085817_Samsung Shop_1000060598_1736240297.jpg
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      -Robot-

      Samsung Members Star ★★

      7/01/2025 09:01 AM

      25w ones SmartSelect_20250107_090041_Samsung Shop_1000060599_1736240441.jpg
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      Bev54

      Helping Hand

      7/01/2025 09:03 AM

      @ -Robot-
      Thank you for your help, i will purchase all my accessories from samsung now 🙂
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      -Robot-

      Samsung Members Star ★★

      7/01/2025 09:03 AM

      Anytime
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      OliverWinters

      Navigator

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      11/01/2025 12:10 AM

      Hello bev! Mind telling us where you got your plug and cable?

      Mostly If it wasn't bought in the samsung store it's more likely to be a fake clone, make sure you check anything on the samsumg including your code to check if its real or fake on a website! (YOU don't need to now.]

      No worries, feel free to ask us

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      Bev54

      Helping Hand

      9/01/2025 06:00 PM

      It isn't a phone it was a plug and cable

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      OliverWinters

      Navigator

      11/01/2025 12:09 AM

      Whoops! Sorry for the misunderstanding about that if you would like a edit on the comment!

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      Bev54

      Helping Hand

      11/01/2025 12:26 AM

      @OliverWinters
      Not at all, I am sorry if my message came across that way, I appreciate your advice

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