Well when I bought my S22 Ultra and 2 other items, Samsung never sent it to me.. Nothing much I could do other than just laugh with myself and say.. Mmm Samsung Samsung Samsung I know this is not the answer to your question.
This morning I posted asking people's opinions about Samsung Customer service, I think more than 30 odd people have seen it but not a single respond... Not sure whether, WE the Samsung Customers also are litte odd 🤣🤣🤣
I will reply they not answering calls been on the phone 1hour 20mins in the end i had to put it down. They not replying to emails. Also online chat says im 1st in the queue and someone will be with me in a minute, then it says they are busy and ti try again later
I'm having this problem today. Spent 3 hours trying to get a return label both via chat and phone. They fob you off, don't reply on chat and randomly disconnect after you've been 15mins in queue. The same on the phone, ask the stupidest questions like "what made you buy this, how has your day been" and when you ask for the label, they hang on you or they put you and hold and then it disconnects. How rubbish. I never thought i'd be so upset with their extremely poor customer service.
IndiW
Big Cheese
last edited
27/06/2022 11:44 AM
I know this is not the answer to your question.
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Matib
Journeyman
27/06/2022 11:52 AM
IndiW
Big Cheese
last edited
27/06/2022 11:59 AM
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Matib
Journeyman
27/06/2022 12:27 PM
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Obsydian
MegaStar
last edited
27/06/2022 01:02 PM
Matib
Journeyman
last edited
27/06/2022 01:06 PM
DisgustingAdsFromSam
Apprentice
last edited
3/02/2025 01:06 PM
I'm having this problem today. Spent 3 hours trying to get a return label both via chat and phone. They fob you off, don't reply on chat and randomly disconnect after you've been 15mins in queue. The same on the phone, ask the stupidest questions like "what made you buy this, how has your day been" and when you ask for the label, they hang on you or they put you and hold and then it disconnects. How rubbish. I never thought i'd be so upset with their extremely poor customer service.
0 likes