‎Ear infection | Samsung Community

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Ferenc75

Samsung Members Star ★

last edited

18/03/2024 07:33 AM

Morning everyone, I had all of previous galaxy buds but never had this problem. I'm using buds 2 Pro. Every time I'm using this buds after I have ear infection my both ears. Is there anyone has similar issues? I think not I'm the only one.

https://r1.community.samsung.com/t5/wearables/galaxy-buds2-pro-causing-ear-infections-in-users/td-p/20274116

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Carlvig
Voyager
last edited

18/03/2024 09:22 AM
Yeah I got ear infection once from my buds. GP told me it's good to have common practice of soaking and cleaning the rubber bits in surgical spirits once a week as they tend to gather unwanted bacteria.
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Ferenc75
Samsung Members Star ★
18/03/2024 09:28 AM
The issue isn't with rubber bits. I clean every time when I'm using. The new materials made for these buds can cos allergy reactions. If the topics are accurate...
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Carlvig
Voyager
last edited

18/03/2024 10:05 AM
Well it's the rubber bits that go in to my ear, which is made from silicone and tends to be quite porous and a simple clean or wipe won't get rid of the bacteria , therefore a decent soak was recommended. I use to get iritation regularly from the buds and also use to clean them, however after following the GP's advice, I've not had an issue since.
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SereneH
Moderator
last edited

18/03/2024 10:57 AM
Good morning, @Ferenc75. We have guidance for users who are sensitive to certain materials here: Wearing the Galaxy Buds | Samsung UK

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Ferenc75
Samsung Members Star ★
18/03/2024 11:04 AM
Thanks for your advice. I'm afraid this time I have to go a different brand. Trust me I tried, cheked, cleaned etc everything. Went to GP I got ear spray against infection but still on if I'm using buds 2 pro. I have still the previous beans no problem, I have still previous buds pro no problem
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Ear infection

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