Crashing

(Topic created on:  

1/10/2023 06:51 AM

)

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bluecat1401

Apprentice

last edited

 

1/10/2023 06:51 AM

Whenever i plug my phone powered fan in my phone instantly crashes or restarts.
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      Anonymous User

      First Poster

      last edited

       

      1/10/2023 09:01 AM

      Blame the fan. It's causing the phone to shutdown to protect itself, I'd say.
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      bluecat1401

      Apprentice

      1/10/2023 01:09 PM

      I think there must be a virus inside
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      AndrewL

      Moderator

      last edited

       

      1/10/2023 10:38 AM

      @bluecat1401: Further to the above, you may wish to try connecting the fan to another compatible phone to see if the issue persists. Also, try connecting another USB accessory to your phone, or head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > USB connection, and follow the on-screen instructions. Do to encounter an 'Action required' message in the summary at the end of the test? 

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      bluecat1401

      Apprentice

      1/10/2023 01:07 PM

      Thanks! I will try that.

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