Can the Smart Tag be reset?
(Topic created on:
5/07/2023 01:52 PM
)
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bigbumsharon
First Poster
last edited
5/07/2023 02:27 PM
My son gave me his old Samsung S21 plus the smart tag. he reset the phone, but I'm now unable to register the smart tag as its still linked to his old account, which he has no access to. Is it possible to factory reset the smart tag?
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kamil40013
Samsung Members Star ★★★
last edited
5/07/2023 03:25 PM
@bigbumsharon, You must unregister Smart Tag in Smartthings app. You need to do this while logged in to your son Samsung account.
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