Broken URL to invoice

(Topic created on:  

21/11/2025 10:53 AM

)

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P

Pilotgev

Student

last edited

 

21/11/2025 10:53 AM

Hi,

A year ago I have got Samsung Galaxy Buds FE from Samsung Nederland as a Promo, with two years warranty. Delivery is completed with an e-mail from Samsung with an URL to download the invoice. Now I cannot apply for repair because the download URL does not work anymore. 

How can I get my invoice downloaded?

    • TD

      Tourbillon De La Vie

      Samsung Members Star ★★

      last edited

       

      21/11/2025 10:58 AM

      Contact Samsung customer support and ask them to help
    • P

      Pilotgev

      Student

      last edited

       

      21/11/2025 06:52 PM

      It is not possible to contact Samsung customer support because there is no contact tel number on Samsung website and the Whatsapp URL from Samsung support site doesn't work anymore. However I have got their tel number from sales, the only service that was live :smiling-face: An excuse was that the website doesn't work properly. Thanks anyway...

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