Accessible Fonts and UI

Hello, I've been using Samsung for years, and was confused to find my font had changed after an update. Now I'm learning that I can't find or download an accessible font for my system UI through the galaxy store.

I am dyslexic and reading without an appropriate font is a lot harder. It's more tiring and it increases the likelihood that I will make a mistake, even for something as simple as just reading the date and time correctly. So I hope you can imagine the wave of panic, disappointment, and frustration I felt, not just for myself, but for every dyslexic person who had their phone set up in a way that helped them get through their day--and who woke up one day to find that accessibility tool just gone.

The advice given on this platform and others in the face of this update has thus far been to increase font size and pick a font that's "better" for them.

This advice is at best an attempt to help people work with what they have until something changes. At worst, it is ill-informed and dismissive. Increasing the size of a font is not comparable to using a font designed to help dyslexic people read. Fonts that are not designed with dyslexia specifically in mind, aren't made to support dyslexic readers. And the differences between using a serif or sans serif font are negligible in comparison to a font modified so the shape of every character is unique--the way dyslexic fonts are.

The customization and modulation options that once drew me to Samsung have dwindled over the years--the user's access to and ability to use accessible fonts being one of them. Nonetheless, along with less relevant complaints, this action or failure to action has me seriously considering leaving Samsung behind as a brand.

But regardless of my own position, I believe making a font specifically designed for dyslexia freely available in Samsung's UI would be the right thing to do. Especially for people who can't afford to get a new device when an update suddenly changes their ability to use their phone.