Watch 8

(Topic created on:  

17/07/2025 08:14 AM

)

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London2tim

Troubleshooter

last edited

 

17/07/2025 08:14 AM

Hi
I pre-ordered the watch 8 and am receiving it Tuesday 
I've read from someone people that got it earlier that it doesn't work with the beta program 
Mine is a trade in so I must send the one I have now back
Can you confirm you'll send a stable version or a beta version that fixes the incompatibility issues 
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      WhatIsLife

      Helping Hand

      last edited

       

      17/07/2025 09:11 AM

      I think you maybe misunderstood. The watch 8 you will receive will be on non beta software as there is no beta for watch 8. It's your phone that is on beta and if there are any incompatibility it will be due to one ui 8 beta on phone.

      Honestly though due to all the linking being done by the Wear companion app which is ready for watch 8 I can't see you having any issues

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      London2tim

      Troubleshooter

      17/07/2025 10:25 AM

      I am talking about the BETA software on my S25 ultra not the watch

      people have said that setting up the watch8 on a device that is on the beta one UI8 has caused issues and even couldnt finish it

      https://9to5google.com/2025/07/16/samsung-galaxy-watch-8-android-16-redesign-compatibility/

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      WhatIsLife

      Helping Hand

      last edited

       

      17/07/2025 09:31 AM

      Strangely enough I have just opened up my health app and it's popped up a huge banner for watch 8 so sure you'll be fine

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      WhatIsLife

      Helping Hand

      last edited

       

      17/07/2025 11:53 AM

      Sorry when you said Can you confirm you'll send a stable version or a beta version that fixes the incompatibility issues. I thought you meant were they sending you a watch with stable or beta. Must have misread what you meant
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      AnnaMaz

      Beta Moderator

      last edited

       

      18/07/2025 07:34 AM

      Hello @London2tim,

      If you encounter any issues with Watch 8 while on Beta software, please send an error report and the developers will look into it and do their best to fix any potential issues