Samsung - Why no update available?

(Topic created on:  

9/12/2025 10:13 AM

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373 Views

 
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WhatIsLife

Helping Hand

last edited

 

9/12/2025 10:13 AM

Could someone from Samsung please respond?

Many of us have registered and joined the beta in UK and when checking for updates no updates showing as available. There are also many who seem to have had no issues at all

This is just frustrating when we are all ready to help with testing and reporting

Thanks
    • W

      WhatIsLife

      Helping Hand

      last edited

       

      9/12/2025 10:15 AM

      Just foe further info many of us have tried restarting phones, leave and rejoin beta. All the usual stuff and to no avail

      0 likes

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      Iroberts99

      Pioneer

      last edited

       

      9/12/2025 10:16 AM

      That's odd, I was able to download the beta immediately using the members app
      L

      lucasajorge

      Explorer

      9/12/2025 03:04 PM

      This issue seems to be affecting only base model users.
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      WhatIsLife

      Helping Hand

      9/12/2025 05:11 PM

      I agree, most reports seem to be coming from us on base model. Come on samsung just because we don't want a large slab in our pocket we still want to help
    • S

      syedshah0777

      Explorer

      last edited

       

      9/12/2025 10:26 AM

      Same here UK joined soon as it opened yet no update
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      nibor13

      Journeyman

      9/12/2025 02:25 PM

      Not for me either
    • K

      last edited

       

      9/12/2025 12:02 PM

      I am using Samsung S25 Ultra in the UK and I checked in the members beta section says there are no programs currently available I go to software update it says there your software is up to date the Samsung website says beta is now live in select regions including the UK but I don't know why I am receiving any beta update when I in the UK and I have got Samsung Galaxy S25 Ultra mobile phone when Will I receive the beta update as I am still waiting for the one Ui 8.5 beta to arrive on my mobile
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      MartynaK

      Beta Moderator

      last edited

       

      10/12/2025 12:39 PM

      @WhatIsLife,

      Thank you for your patience! 👍 The issue has been resolved today, and beta access should now be available without any problems for users in the UK. You should be able to check for updates and participate in testing as expected 😊.

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      WhatIsLife

      Helping Hand

      10/12/2025 04:09 PM

      Thanks yes I got it few hours ago

      0 likes