Products

(Topic created on:  

31/07/2025 09:02 AM

)

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SonOfOdin

Pathfinder

last edited

 

31/07/2025 09:02 AM

Anyone know why all my products have disappeared on the members app. Need to log a fault with my washing machine but now can't find it . TIA
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      JAMES4578

      Samsung Members Star ★★★

      last edited

       

      31/07/2025 10:36 AM

      Hi @SonOfOdin unfortunately product information /registration was removed from the latest version of the Samsung Members App. whilst possibility an improved version is in development at the moment need to use another  method.  https://www.sammobile.com/news/new-samsung-members-app-update-takes-away-three-features/

      If you go to product registration online and sign in under Product Registration you will see all products listed.

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      SonOfOdin

      Pathfinder

      31/07/2025 03:38 PM

      Thankyou. All done through the website. What a bad idea that was from samsung to get rid of that feature

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      AnnaMaz

      Beta Moderator

      last edited

       

      1/08/2025 01:37 PM

      Hello @SonOfOdin,

      We are sorry for the inconvenience caused and thank you for your patience. I am glad you managed to do it through the website

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