Network issue
(Topic created on:
10/12/2025 07:15 AM
)
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Xperixon
Voyager
last edited
10/12/2025 07:15 AM
Hi! Anyone experiencing network issues when the wifi have a low signal, the phone struggle to switch over to mobile network? Shows mobile network 5G but actually no internet?
Gav4b
Helping Hand
last edited
10/12/2025 09:17 AM
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MartynaK
Beta Moderator
last edited
10/12/2025 12:48 PM
@Xperixon,
If you’re still experiencing network issues when switching from a weak Wi-Fi signal to mobile data, please report the problem through the Samsung Members app and attach the log files right after it happens. This will help the Development Team investigate the handover issue more accurately
.
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