Mobile data

(Topic created on:  

9/01/2026 10:53 PM

)

153 Views

 
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vapeandchill

Explorer

last edited

 

9/01/2026 10:53 PM

I can't switch off mobile data from the quick panel 
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      viv_matt

      Helping Hand

      last edited

       

      10/01/2026 01:26 AM

      Hi, try run all your updates including os updates, restart your device maybe even remove and replace the sim if you're using one. If that doesn't work maybe run diagnostic and take it from there.1768008377253.jpg1768008377264.jpg
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      MartynaK

      Beta Moderator

      last edited

       

      12/01/2026 12:51 PM

      @vapeandchill,

      Have you tried restarting your phone? If that doesn’t help, please report the issue via the Samsung Members app and attach the log files so it can be investigated. :hand-with-index-and-middle-fingers-crossed: