If you’re still experiencing mobile connectivity issues after the UI 8.5 beta update, please report them via the Samsung Members app and include system logs so the development team can investigate.
We also encourage other users encountering the same issue to share their feedback — the more reports received, the easier it is to identify and resolve the problem.
Since just now I've also had 1mbps connection... Tried aeroplane mode, manually selecting networks, resetting sim etc but will report in app if it continues even if I move around (wanna check its not my provider)
Managed to fix it - change the preferred network from 5G preferred to 4G preferred and then back again. Had to try it a few times but eventually worked!
Devlin73
Explorer
last edited
9/02/2026 08:20 PM
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arianwen27
Samsung Members Star ★
last edited
9/02/2026 08:27 PM
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MartynaK
Beta Moderator
last edited
10/02/2026 08:28 AM
@McPhisto,
If you’re still experiencing mobile connectivity issues after the UI 8.5 beta update, please report them via the Samsung Members app and include system logs so the development team can investigate.
We also encourage other users encountering the same issue to share their feedback — the more reports received, the easier it is to identify and resolve the problem.
0 likes
Omura
Pathfinder
last edited
11/02/2026 09:05 AM
0 likes
Omura
Pathfinder
11/02/2026 10:27 AM
0 likes