Yes, each feedback report is seen and carefully analyzed by the developers. Thank you for sending it and attaching system logs - it's crucial in identifying and fixing the issue. Unfortunately some issues are more complex to fix, but if the issue still appears after update to new software version please send an error report again to flag the you still experience the issue 🙏
arianwen27
Samsung Members Star ★
last edited
24/07/2025 05:45 PM
I've sent maybe 14 feedbacks to them. Don't expect a two way conversation, just tell them the issue and hopefully they fix it at some point
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AnnaMaz
Beta Moderator
last edited
25/07/2025 10:40 AM
Hello @Stevo-007,
Yes, each feedback report is seen and carefully analyzed by the developers. Thank you for sending it and attaching system logs - it's crucial in identifying and fixing the issue. Unfortunately some issues are more complex to fix, but if the issue still appears after update to new software version please send an error report again to flag the you still experience the issue 🙏
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