Cant download beta update

(Topic created on:  

9/09/2025 01:55 PM

)

281 Views

 
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webber9989

First Poster

last edited

 

9/09/2025 01:55 PM

Part of the beta but isnt showing as a software update from one ui 7. Any ideas?
    • S

      SamSam00

      Journeyman

      last edited

       

      9/09/2025 02:33 PM

      Re-install Samsung members.

      0 likes

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      webber9989

      First Poster

      9/09/2025 07:09 PM

      Thanks, doesnt work though

      0 likes

    • S

      SamSam00

      Journeyman

      last edited

       

      9/09/2025 08:23 PM

      Check for updates via software option on your phone? See if that helps.

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      webber9989

      First Poster

      14/09/2025 04:49 PM

      Thanks, no luck

      0 likes

    • A

      ab123123

      First Poster

      last edited

       

      9/09/2025 11:56 PM

      Volte network mode not showing on samsung fe 21

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      S

      SamSam00

      Journeyman

      10/09/2025 05:39 AM

      Factory reset.

      0 likes

    • M

      MartynaK

      Beta Moderator

      last edited

       

      10/09/2025 07:04 AM

      Hi @webber9989,

      This could be due to several reasons, such as network settings or device configuration. First, ensure your device is connected to Wi-Fi and has sufficient battery life. Then, manually check for updates by going to Settings > Software update > Download and install. If the issue persists, try re-installing the Samsung Members app, as it’s essential for accessing beta updates. If none of these steps work, consider checking your network mode settings (e.g., LTE/5G) to ensure they’re correctly configured :hand-with-index-and-middle-fingers-crossed:. 

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      webber9989

      First Poster

      14/09/2025 04:49 PM

      Thanks, didnt work

      0 likes