Camera

(Topic created on:  

28/08/2025 09:06 PM

)

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mufctimmy666

Journeyman

last edited

 

28/08/2025 09:06 PM

Still cannot open video camera as soon as press video it crashes and has been the same for 2 months i have sent loads of reports with videos to prove it not working and still no response or update. Also cannot use video on all apps like tiktok fb insta etc 
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      AnnaMaz

      Beta Moderator

      last edited

       

      29/08/2025 10:03 AM

      Hello @mufctimmy666,

      Do you have the newest Beta version installed? I understand that it may be annoying - However, I recommend reporting this issue via the 'Feedback' option in the Samsung Members app again if you are on the newest Beta version and ensure that you attach log files for further investigation. This will help our team address the problem more effectively. Before doing that you may also try performing wipe cache partition if you haven't already

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      mufctimmy666

      Journeyman

      last edited

       

      29/08/2025 11:57 AM

      I have tried to wipe partition didnt work. I am latest beta software and have reported numerous times with logs and video screenshots of it not working for 2 months now still no response or fix.

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      mufctimmy666

      Journeyman

      last edited

       

      11/09/2025 11:13 PM

      Still no fix to the camera after new update when will this be fixed been months now

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