Battery information

(Topic created on:  

17/03/2026 05:13 PM

)

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B

Bryso

Navigator

last edited

 

17/03/2026 05:13 PM

@MartynaK 
Hello, just a simple question, I am on the latest update one ui 8.5 beta 7 on s25 ultra, the eux, and I don't have extended battery information that most people have on their s25 ultra on beta. I submitted a report but it just got greyed out several times with no answer or appearance of the feature in my phone. 

I just have battery status "not charging"
Battery level "54% "
Battery capacity 5000mah 

I am missing first date of use, date of manufacture, battery health percentage and charge cycle counts. I have to use command prompt to get cycle counts using usb debugging 
 
    • M

      MartynaK

      Beta Moderator

      last edited

       

      18/03/2026 07:09 AM

      @Bryso,

      The missing information may be related to device configuration (such as region/sales code) or a temporary inconsistency during beta updates, which can prevent certain battery data from being displayed correctly.

      Regarding your report being greyed out — this usually indicates that it has been received and processed by the system, even if no direct response is shown.

      In the meantime, please try:

      • Restarting your phone

      • Clearing cache for the Settings app (Settings → Apps → Settings → Storage → Clear cache)

      • Ensuring your device is on the latest One UI 8.5 beta version

      If the feature does not appear after upcoming updates, please consider submitting a new report.