‎App Logins | Samsung Community

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MatthewW191

Explorer

last edited

9/05/2026 12:12 AM

Has anyone else found that if you click a notification of an app sometimes it will log you out and you will need to log in again.

Found it to happen for a few apps such as Asda Rewards, shopium etc. Even with Biometrics saved the app will entirely log out.

It has to be a samsung or Google issue as it happens to multiple apps

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WhatIsLife
Helping Hand
last edited

9/05/2026 07:56 AM
Do you mean it actually logs you out of the account in the app or the app open then closes? If the second i have experienced this. For example when I open WhatsApp it will automatically close. The second time I open app it's fine. Doing some watching on this i have noticed it tends to do it when I force close all apps. I had a routine to do this before bed everyday.
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AnnaMaz
Beta Moderator
last edited

11/05/2026 07:32 AM
Hello @MatthewW191,

Thank you for flagging this issue, please check if there are no updates pending in the first place. Also please check battery‑optimisation settings. If the issue still appears - Please send an error report through Samsung Members app so that the developers can take a look at the logs 😊

Have a good day! ☀️
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michymully
Apprentice
last edited

15/05/2026 01:55 PM
App biometrics
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