Alarm Background not saving

(Topic created on:  

28/02/2025 03:26 PM

)

3662 Views

 
F

Fayenic

Explorer

last edited

 

28/02/2025 03:26 PM

Anyone else having issues with alarm backgrounds? I change it to a custom one but when the alarm goes off its reverted to a generic one.
    • J

      jaynirmal

      Explorer

      last edited

       

      28/02/2025 07:25 PM

      Well in this case try to clear cache of samsung clock app if it doesn't works then just simply clear the app data if it still doesn't works then at the last step try to go in your samsung gallery and then select the background image you want to keep and then click the 3 dots and click set at wallpaper and just select alarm wallpaper, if any of this doesn't works then simply contact in samsung for this issue.

      0 likes

      M

      MoMo000

      First Poster

      19/06/2026 09:50 AM

      This didn't work for me. Any other suggestions?

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    • A

      AnnaMaz

      Beta Moderator

      last edited

       

      3/03/2025 10:37 AM

      Hello @Fayenic,

      Thanks for reporting! Please also send an error report through Samsung Members app so that the developers can take a look at what may be the cause 

      Have a good day!

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    • D

      Dazp

      Student

      last edited

       

      10/03/2025 12:12 PM

      Yeah I just got a S25, I try to change it to one of the other 5 'featured' backgrounds, and even though the one I choose has a 'tick' on it, the original background is still that one that you see.

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      MoMo000

      First Poster

      19/06/2026 09:53 AM

       Any other suggestions?

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    • C

      CelestialBunny93

      First Poster

      last edited

       

      14/11/2025 03:57 PM

      Turning off Eye Comfort Shield in my display settings seems to have partially fixed it for me. It still won't let me use a pic from my gallery, but at least it's not using the default color anymore.

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      MoMo000

      First Poster

      19/06/2026 09:56 AM

      This didn't work. Any other suggestions?

      0 likes

    • M

      MoMo000

      First Poster

      last edited

       

      19/06/2026 09:49 AM

      Did you ever get this fixed? I have the same issue. 

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    • M

      MoMo000

      First Poster

      last edited

       

      19/06/2026 09:56 AM

      Please let me know if there's a fix for this issue. Thanks 

      0 likes