WiFi6

(Topic created on:  

17/03/2025 06:34 PM

)

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K

K_Harris

Navigator

last edited

 

17/03/2025 06:34 PM

Reported - Since updating i don't connect on WiFi6 anymore, I get WiFi5, my wife non beta on same network shows as WiFi6, anyone else experiencing this

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    • H

      Hodders696

      First Poster

      last edited

       

      17/03/2025 07:13 PM

      I can get WiFi 61742238768080.jpg

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    • G

      Gedjones

      Voyager

      last edited

       

      17/03/2025 07:44 PM

      Just checked my WiFi 6 is working OK.
      You can try a WiFi reset on your phone. Do this by going to:
      SETTINGS
      GENERAL MANAGEMENT
      RESET
      WIFI AND BLUETOOTH
      THEN SELECT RESET.
      Then restart your phone. The restart may happen automatically.
      You will have to connect to your WiFi and Bluetooth devices.
      See screenshots below.
      I hope this helps. 1742239819638.jpg1742239819666.jpg1742239819682.jpg1742239819702.jpg
    • N

      Nathaniell

      Explorer

      last edited

       

      18/03/2025 01:25 AM

      Did you update to the UI 7? My stupid samsung s23 (regular) is still waiting. I hope all works out my friend

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    • K

      K_Harris

      Navigator

      last edited

       

      18/03/2025 11:20 AM

      Yes i updated to UI7
    • K

      K_Harris

      Navigator

      last edited

       

      18/03/2025 11:20 AM

      Gedjones solution worked

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      G

      Gedjones

      Voyager

      18/03/2025 11:37 AM

      Glad I could help.

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    • N

      Nathaniell

      Explorer

      last edited

       

      18/03/2025 01:48 PM

      Apparently April 7th is when the S23 will get the UI7. I appreciate you all. If you're in Canada and it comes earlier. Please do not hesitate to comment here.

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    • A

      AgnieszkaMP

      Beta Moderator

      last edited

       

      18/03/2025 04:55 PM

      Hello @K_Harris !

      I'm glad to see that a tip from @Gedjones has worked 😊

      Have a lovely day!

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    • K

      K_Harris

      Navigator

      last edited

       

      18/03/2025 10:41 PM

      Unfortunately this has now gone back to WiFi5 😮

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      N

      Nathaniell

      Explorer

      19/03/2025 05:20 AM

      No wayyyy?!

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      G

      Gedjones

      Voyager

      19/03/2025 05:54 PM

      Sorry to hear you have the same problem again.
      You can use a Samsung built in function to try and fix this.
      If you goto.
      SETTINGS
      CONNECTIONS
      WIFI
      Select the three dots top right
      And select INTELLIGENT WIFI.
      Then scroll to bottom and select CONNECTIVITY LABS
      Scroll down about halfway to
      HOME WiFi INSPECTION
      And then follow instructions.
      You can check your phone and the network.
      Do this on both phones and see what you can find.
      Their is also the reset WiFi in these menus to try again.
      See screenshots.
      1742406828249.jpg1742406828263.jpg1742406828280.jpg1742406828299.jpg

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      G

      Gedjones

      Voyager

      19/03/2025 05:55 PM

      Screen shots continued1742406880589.jpg1742406880606.jpg

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    • A

      AgnieszkaMP

      Beta Moderator

      last edited

       

      19/03/2025 12:01 PM

      @K_Harris, please send an error report via Samsung Members app shortly after the issue occurs. This will help our developers to define the source of the problem and to solve it sooner.

      I remain at your service 😊

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