More Beta FAQ
21/05/2025 07:57 AM
1. What does it cost to participate in the One UI Beta Programme?
There is no cost for participating in the One UI Beta Programme. However, you are responsible for expenses related to using a data network connection to download the Beta software or upload error logs. Connecting to Wi-Fi before downloading Beta software is highly recommended.
2. Is there any compensation for One UI Beta Programme participation?
The One UI Beta Programme is an opt-in, voluntary programme. Your reward for participation is improved software for Samsung devices based on your feedback.
3. Under what conditions can I use the Beta software?
To participate in the One UI Beta Programme and join each Beta test, you agree to use the Beta software only for personal, non-commercial purposes, and to abide by the One UI Beta Programme terms and conditions.
4. If an error occurs while installing the Beta software, what do I do?
If an error occurs during beta software installation and you can no longer use your device, contact the nearest Samsung Service Center for assistance in resetting the device.
– Call Center UK : 0333-000-0333 / Ireland : 0818-717-100
5. I needed to reset my device. Can I reinstall the beta software?
Yes. You can update the software to the latest official version or reset it in a Samsung Service Center. As long as you are enrolled in the One UI Beta Programme, you can re-install the beta software by running a software update on the device. To run the update, on your device, select "Settings > Software update".
– Call Center UK : 0333-000-0333 / Ireland : 0818-717-100
Note: This option is only available if you have not opted out or canceled your participation in the One UI Beta Programme.
6. When will the official release version be available?
It is not possible to provide a specific date for publishing the release version. The release version will be provided as soon as Beta feedback is analyzed and improvements are implemented. Until then, you can continue to use the Beta software version and update your device to the official release version once it is made available.
7. I have more questions about the One UI Beta Programme. Where can I ask them?
- Please go into each Beta test menu, post your question in Beta Community.
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