QLED and The Frame TVs

Recently, we reached out to Samsung Smart TV owners to remind them how Automatic Content Recognition works – if enabled. The experience is fully optional, and users can turn off the functionality at any time. With Samsung Smart TVs: Viewers control their privacy – Samsung allows you to control and cView Post

I’m experiencing issues with my Samsung The Frame LS03D 55” TV and wanted to check if this is a known problem or if there’s a solution. The issue is as follows: 1. My Samsung The Frame LS03D 55” TV, purchased in September (3 months ago), randomly turns on and off after being turned off. I’ve had to View Post

[SOLVED] Plex Playback Errors on Samsung Tizen 9 After Synology NAS Rebuild — Certificate Chain Fix (November 3, 2026) Affected Devices: Samsung M8 32-inch Smart Monitor and Samsung QN85C 85-inch QLED TV Server: Synology DS224+ | DSM 7.4.1 | Plex Media Server 1.43.5.11079 Status: RESOLVED — Secure HView Post

Hello all, I just recently had a firmware update notification popup on my TV screen in the US. Firmware # 2310. I acknowledged the update and clicked "update now". Unfortunately I'm not here the report it went well but instead wanted to warn those that this update corrupted my TV (Bricked it) and thView Post

My 32" The Frame (QN32LS03CBFXZA, firmware 2230) used to turn fully off when my smart home software (Home Assistant) sent a power command. Now that command only switches between TV and Art Mode, and turning the TV on from standby also fails. This started recently, and I suspect a firmware update. WhView Post

85" Frame (QN85LS03FWFXZA) on firmware 1301, with an Apple TV 4K (A2169) on an HDMI input and a Samsung HW-S800D soundbar on HDMI-eARC. Volume adjustment from the Apple TV remote always worked fine. After a recent automatic firmware update of the Samsung Frame TV — nothing re-cabled, no settings chaView Post

Hi Team Samsung, Just trying to use a UGreen 2.5Gbps USB 3.0 to Ethernet adapter to increase my Samsung TV streaming speed and it did not work! My main TV is a 2021 model QA85QN85AAWXXY. I tried both th 0.5A and 1A USB ports behind the TV, the TV does not detect it. I am really surprised! Tried it oView Post

I am a loyal Samsung customer. I own seven (7) Samsung Frame TVs and maintain an active annual Art Store subscription. My 75" Frame TV had a minor software issue where it wasn't entering Art Mode natively, though the display, inputs, and audio were working perfectly. After over an hour on the phone View Post

Unfortunately this is not a new request but perhaps more complaints will eventually mean something to Samsung. There two issues with Art Mode > My Photos on The Frame. Both have been raised repeatedly by users in the Samsung Community forums (hundreds of complaints). 1. Default matte can't be changeView Post

A week ago a got a 55” Samsung the frame tv. I easily connected my existing Cox cable box. Today I switch to a new Spectrum cable box, and it isn’t connecting properly. It appears to be connected but doesn’t play a tv show - just freezes. I’ve tried 2 different hdmi ports, same result. I saw a note View Post

Samsung has transitioned to rechargeable tv remote controls. I bought the highest end tv in 2022 from Samsung. The 1st Remote broke within warranty, the 2nd last month. They broth would charge so fast and drain faster. Out of pocket cost is $100+. If you can Nit make something right don't make it. RView Post

My remote is jacked again. I can turn the tv off and on but that is it, the remote will not respond to any prompts. More than frustrated.View Post

I need help getting the discounted email for the frame that’s offered with my tv. I bought it weeks ago and confirmed it’s registered but no email with offer for 50% off frame. I’ve checked junk, spam etc. I’ve spent entirely too much time being bounced around between chat bots with no real help. NuView Post

Please make it possible to set a default mat style and color for all artwork, including curated playlists and newly displayed pieces, with the ability to override it for individual pictures. I chose this particular TV for displaying art, and setting every picture separately is a huge nuisance that uView Post

I recently purchased a 55” Frame Pro and have been enjoying displaying public-domain artwork from museums. One frustrating limitation is that artwork uploaded through SmartThings displays a date instead of the artwork’s title and artist, even when that information is included in the file name or metView Post

Yesterday we came home to our Frame TV turning on but notice multiple issues: The art screen was showing an error message. The remote didnt work. The TV isn't being recognized by SmartThings.We've tried everything we can think of, such as power cycling, re-pairing the remote, etc. Nothing resolved tView Post

I bought a 2026 75" The Frame (QN75LS03HEDXZA) from Costco on September 21, 2026, and registered it to my Samsung Account on September 24. This model is on the qualifying list for the 2026 The Frame/The Frame Pro Club Bezel Promo. The terms say the complimentary bezel code is emailed within 7 days oView Post

My Samsung Neo QLED TV has suddenly turned off and I am unsure what the reason for it could be. I have tried unplugging and replugging in the power after 30 seconds, tested multiple outlets, tested a spare 'one connect' cable and even checked the 'One connect' box itself for any blown fuses or otherView Post

Does the 65" Frame Pro use the same Mounting plate as the Frame Pro 75"?View Post

I purchased a 2024 Samsung 75” Neo QLED 8K QN900D, a high-end flagship television for which I paid a premium price, and I am extremely disappointed that it has now experienced a major component failure for the second time in less than two years of ownership. The TV stopped working only a little overView Post