‎S pen | Samsung SEAO Community

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aquamarius

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Monday, June 14th, 2021 02:24 PM

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S pen cannot connect with mobile phone in S pen air action mode (Note 10 plus)

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TungjaiSupportAgent
Moderator
Monday, June 14th, 2021 02:30 PM

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Galaxy Note
Go to Settings - Advanced Features - S Pen - Touch Control - Press the 3 dots on the right corner - Reset S Pen.
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aquamarius
Active Level 1
Monday, June 14th, 2021 02:59 PM

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Galaxy Note
Thanks for your advice. I did it as you told me but S pen still cannot connect. (See pics.)
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T
TungjaiSupportAgent
Moderator
Monday, June 14th, 2021 03:25 PM

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Galaxy Note
It is recommended to send the device to the service center for the technician to check the symptoms for accuracy and clarity. You can find a service center at https://www.samsung.com/th/support/service-center/
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aquamarius
Active Level 1
Monday, June 14th, 2021 03:30 PM

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Galaxy Note
I can use S pan in many function except air action mode only. Thank you for your advice I will go to service center.
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