Nordic Community Structure
(Topic created on:
30/09/2020 09:10 AM
)
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ElinH
Troubleshooter
last edited
17/05/2021 08:42 AM
Hi all 🌻
I’m so excited to see that you’ve found your way to our Nordic Community. This is a place dedicated to users from Sweden, Norway, Denmark and Finland - but of course everyone is welcome! Because of the mix of countries - everyone is encouraged to communicate in English when using the Community.
Since we all are pretty new to this I thought I’d give you an overview guide/map on how things are structured around here, so that you can enjoy every part of the Community to the fullest.
Right now on the Nordic Community we have:
Chat, articles, news, tips, meet-ups, competitions/challenges, Rules and FAQ's related to Nordic members!
- Community Newsroom (Articles/blogs; news and tips about Samsung products)
- Videos (e.g. Samsung product intros; various" How-to's")
- Nordic Lounge (For Nordic specific topics and general chat)
- News, Rules & FAQ's (e.g. Community Terms of Service; Community Guidelines & a who's who; introduce yourself; Community feedback.)
This section links to the UK Community where loads of useful information on products already exists. Go here to ask questions and find solutions regarding your smartphone, TV or another Samsung product or service.
PS. If you use the search function on the product boards, make sure to type in English to get results!
The discussion board consists of following categories:
- Galaxy S20 | S20+ | S20 Ultra
- Galaxy Z Flip
- Galaxy Fold
- Galaxy S10E | S10 | S10+ | S10 5G
- Galaxy Note10 | Note10+ | Note10+ 5G
- Galaxy Note9
- Galaxy S9 | S9+
- Galaxy A Series (2018 onwards)
- Other Smartphones (General Samsung smartphones board; and where you'll find stuff like J-series; pre-2018 smartphones like the S8, Note 8, and any pre-2018 A-series phones.)
Samsung Pay; Samsung Health; Galaxy Store; Samsung Members; to mention but a few.
All Samsung tablets.
E.g. smartwatches; Galaxy Buds; Gear VR.
For Samsung TV's.
E.g. soundbars; wireless speakers, Blu-ray players; Home Theatre/Cinema.
E.g. washing machines/dryers; fridges; ovens; vacuum cleaners.
SmartThings gadgets, and the connected home.
E.g. cameras; laptops; monitors; external SSD.
E.g. Mobile and TV/AV accessories, e.g. mobile cases & covers; chargers; SD cards; DeX; S Pen; smartwatch straps; TV stands; wall brackets.
That's it! Go on and explore the Community and let me know if you get lost 💃
This post has been closed.
Bobby111
Journeyman
last edited
30/10/2020 08:11 PM
Any clue how could one get ANY response from Samsung customer service in Sweden?
The live chat NEVER works, they don't answer to requests submitted through their own web form and talking on the phone is not an option for me for various reasons.
I'm quite frustrated by a recent purchase from them (I bought Note 20 Ultra 5G and they didn't send the Galaxy Buds+ that were part of the promotion).
Krystallen
Explorer
8/06/2021 10:04 PM
I submitted warrenty info that the reseller in Sweden say i have to do on my 12 months samsung A50.
Only the sound top of the phone is not working 100%.
Reseller says warrenty cover that but i need to use the samsung form and submit to them.
Nothing for 4 months
0 likes
ElinH
Troubleshooter
9/06/2021 07:48 AM
Hey @Krystallen! If you want to send me more details on your issue via private message I'll be able to look into this for you. To PM me - head to my profile and click on the message button 😊
Jasmine1274
Student
20/07/2021 10:46 AM
0 likes
tibsu18
Explorer
last edited
10/01/2021 08:24 PM
Hi 🖐🏼 and all members
It's nice to be here after facing a huge problems to get in to this community. I get an email where was straight link to Nordic community. But when you click that link, that opened 'Samsung Members' app every time. Then I copied that link and open a new tab but then I get note which says that the community can't be reached from my location which is Finland. Next I opened a new tab again but I quickly make it open as desktop site. After I did that, I managed finally get here 😅
Well, now I'm looking around but in the near future I'm going to join conversations about my favorite brand, Samsung!
Hopefully next time I log in it will be a little easier.
-tibsu18,
Finland
ElinH
Troubleshooter
last edited
11/01/2021 09:54 AM
Hi @tibsu18 and welcome 🤗 We are so happy you found your way here.
Sorry to hear about the login problems. I know that if you have the Members app on your phone and if you've opened the browser through that it sometimes loops back to the app. Try to reset your history and it might work, if not - I recommend using the desktop version of the Community anyway since it in my opinion works way better!
Check out the Introduce Yourself Thread or any other topics in the lounge, looking forward to getting to know you 🤝
ElinH
Troubleshooter
11/01/2021 02:16 PM
By the way - I am curious in what email you received info about the Community? This is great news!
We have only been live for a few months, so you are still in the beginning of our journey 🚐
radiotel
Journeyman
29/07/2021 09:52 AM
Ragards Carsten
Lille888
Journeyman
8/01/2022 09:01 AM
Krystallen
Explorer
last edited
8/06/2021 10:01 PM
Krystallen
Explorer
last edited
8/06/2021 10:08 PM
How do i get my samsung a50 sound fixed? Only the speaker top of the phone that i use to hear while talking on the phone seams half broken
Reseller says i need to make a warrenty case and submit it.
Ive gone that, 4 months ago
Please advice
0 likes
ElinH
Troubleshooter
9/06/2021 07:49 AM
See my reply to your other message 😊
0 likes
Rravee
First Poster
last edited
13/06/2021 05:14 AM
ElinH
Troubleshooter
14/06/2021 10:28 AM
Hello! Welcome to the Community. Have a look in The Introduce Yourself Thread to say hi to your fellow Samsung fans 👋
keviniwiwk
First Poster
last edited
12/07/2021 06:12 PM
0 likes
ElinH
Troubleshooter
13/07/2021 08:23 AM
Hey - you ok there? Welcome to the Community. Have a look in The Introduce Yourself Thread to say hi to your fellow Samsung fans 👋
Jasmine1274
Student
last edited
20/07/2021 10:45 AM
0 likes
radiotel
Journeyman
last edited
29/07/2021 09:49 AM