‎Samsung cloud | Samsung Community

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Piuff

First Poster

last edited

25/07/2025 01:32 PM

How do i know if i have something int the samsung cloud? In my account?

Please, can someone contakt me and help me to solve this issue. I dont have samsung for the moment and got a mail, samsung are closing me down.

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J
JakeSully
Hotshot
last edited

25/07/2025 04:08 PM
Samsung cloud is not storing any photos, files, documents etc. Only settings, contacts, messages and soo on.

Samsung is shutting down accounts that hasn't purchased any products on their Samsung web store and that the accounts hasn't been logged in for a long time. If you have ordered Samsung products through their website with your account them this closure of the account doesn't count towards your account.
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18552286R3214374
Helping Hand
last edited

26/07/2025 12:50 AM
Samsung Cloud can restore backups of photos, documents, and contacts, among other data, when you log into a new or existing Samsung device. This includes call history, messages, calendar entries, clock settings, home screen layout, and app data.

The easiest way to check your cloud is to log in through the web. If you don't have your credentials, you can try to reset it, but seeing how you're not using samsung, it's most likely just a reminder of some sort.
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