Problems

(Topic created on:  

6/10/2025 06:15 PM

)

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M

MadElin

Apprentice

last edited

 

6/10/2025 06:15 PM

Sometimes when I take the phone out of my pocket I have to enter the PIN code again, just like if the phone has restarted, but I don't have to use the password to get into it afterwards. 

Then I have a problem where I can randomly get an error saying it can't find the SIM card. 
I've replaced it and it was fine for about 1-1.5 months before it started again. 
I've now changed the location of the card so we'll see if it gets better. 

I bought the phone (a Samsung Galaxy A35) at the end of May so I don't think it should be messing around this much already.
    • 1

      18552286R3214374

      Helping Hand

      last edited

       

      6/10/2025 08:02 PM

      Turn your phone off,take out the sim card and whipe it gently and then turn your phone back on and see if it detects the sim card. If that don't work I'd try it in another phone to see if it works. I've had similar issue while back and it turned out I didn't insert it juuuust right.

      As to the pin code,the fingerprint censor are bit sensitive i think and will do that sometimes.
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      7/10/2025 03:08 PM

      Regarding the pin code question sometimes you're phone can hibernate when its in your pocket and the fingerprint reader can be temporarily disabled then it will ask for a pattern or a pin to open the screen after hibernation. It can also be that when its in your pocket it can sometimes light up the display a couple of times due to a sensitive powerbotton. And it automatically disable temporarely the fingerprint unlock so you have to enter your pin or pattern. Sometimes it can fix wake up the fingerprint unlock sensor again by pressing the powerbotton once more for an half of a sec. Regarding your sim issue it can be like my brother in arms @1855 describes here. Rarely a phone specific problem i believe its a simcard issue. But to be on the safe side i would recommend you to lift the issue with Samsung support for more accurate response to your problem. Bestregards AndroidSweden
    • 1

      18552286R3214374

      Helping Hand

      last edited

       

      7/10/2025 04:47 PM

      I'm purdy sure you put the sim card in the wrong way 😆😂 . They are so small and the tray holding the simcard doesn't give much wiggleroom.

      8/10/2025 03:14 PM

      Då gör du fel. 😆😆

      0 likes

      1

      18552286R3214374

      Helping Hand

      8/10/2025 05:07 PM

      Nej jag gör inte fel men jag tror hon har fibblat till det 😂

      0 likes

      8/10/2025 05:10 PM

      Eller så är det simkortet det är fel på vilket låter mest troligt. Men rekommenderar ändå att gå via Samsung support om problemet kvarstår även efter simkorts byte

      0 likes