title:

S8 Camera Autofocus issue

(Post creation time:  

06-21-2017 01:38 AM

)

694 Views

Z

zulfirulz

Active Level 1

last edited

 

03-15-2019 01:46 PM

 

in

 
Hi there... I've been using the galaxy S8 for over a month..
I'm facing an issue with the camera auto focus function.. it actually doesn't work for a decent amount of time.
initially i thought it was some bug and restarting the phone and after a while it would correct itself.
but now the frequency has increased a lot and I'm really annoyed with this.
when u open the camera.. focus doesn't work.. auto,manual,built-in camera app,third party camera app...etc..etc... tried with everything but the issue is there...
I suspect its a hardware defect... has anybody experienced such issue before?
if so plz let me know what else i can try...
I've attached sample snaps when the issue occurs..

dbc53f71-4383-4a74-ab8d-68d25eb34119.jpg
4038663e-1ee0-4c2c-9ec4-45fa33a57b7a.jpg
    • J

      jjkhalid

      Active Level 7

      06-21-2017 01:53 AM

       

      in

       
      better go to samsung service

      0 likes

    • K

      Khabz

      Active Level 1

      06-21-2017 12:44 PM

       

      in

       
      I have this same issue.. shake the phone to fix this problem temporarily.. I went to service center they said they will replace the camera..
      Z

      zulfirulz

      Active Level 1

      06-21-2017 01:01 PM

       

      in

       
      that's good to hear... the service centers reopen after eid.. first thing to do

      0 likes

    • K

      Khabz

      Active Level 1

      06-21-2017 10:29 PM

       

      in

       
      which company warranty you have? Do let me know how they fix the issue.. I am travelling so can't get mine fixed soon after eid
    • K

      Khabz

      Active Level 1

      06-29-2017 07:45 PM

       

      in

       
      my camera is working fine now.. no blur rear camera

      0 likes

      H

      hamada3

      Beginner Level 2

      07-1-2017 08:58 PM

       

      in

       
      ?khabz how you fixed your camera

      0 likes

      K

      Khabz

      Active Level 1

      07-7-2017 10:34 AM

       

      in

       
      I did nothing.. after few days this problem went away itself.. now my camera is working fine.. Give you mobile some time..

      0 likes

      Z

      zulfirulz

      Active Level 1

      07-26-2017 10:09 AM

       

      in

       
      any software changes you did? i wanna know if its software or hardware issue... i suspect its a hardware fault.. since its corrected when shaking the phone. it should be hardware... how can a hardware defect be corrected over time..

      0 likes

    • B

      beutaycame

      Beginner Level 4

      07-26-2017 02:49 AM

       

      in

       
      i want camera Buety

      0 likes

    • Z

      zulfirulz

      Active Level 1

      07-26-2017 10:13 AM

       

      in

       
      I'd given my s8 to the service center... after 2 weeks they tell me it was software prob only and give me back a factory reset phone... 2 weeks and this is what they've done... i can do that myself and it hardly takes 10 mins.....
      after 2 days of use... i see this prob again... very disappointed samsung!!

      0 likes

    • K

      Khabz

      Active Level 1

      07-26-2017 11:16 AM

       

      in

       
      I think this is a hardware issue.. for me it used to happen 7 or 8 times a day.. but now my camera is working fine without any blur.. Maybe because of wear and tear this problem got fixed.. where ever the camera was getting stuck now its gone! To reproduce the problem, gently tap the top left or right side.. do this for few days and maybe ur problem will be fixed too

      0 likes

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