title:

S7 Edge shuts down randomly

(Post creation time:  

04-5-2017 08:56 PM

)

506 Views

N

NJP2310

Beginner Level 2

last edited

 

04-5-2017 08:56 PM

 

in

 
After I recently updated to Nougat 7 I find that my phone randomly shuts down by itself . Then on start up if freezes and I have to hold down the power button for a long while.
It repeats this process a number of times.

Anyone else having the same issues or a possible solution?
    • A

      AH2

      Beginner Level 2

      04-5-2017 09:06 PM

       

      in

       
      I think the problem from external memory

      0 likes

      N

      NJP2310

      Beginner Level 2

      04-6-2017 04:58 AM

       

      in

       
      from the sd card?

      0 likes

    • M

      MidoShora

      Active Level 4

      04-6-2017 01:24 AM

       

      in

       
      reset

      0 likes

      N

      NJP2310

      Beginner Level 2

      04-6-2017 04:59 AM

       

      in

       
      Did that solve the problem?

      0 likes

    • K

      Kumar17

      Active Level 1

      04-7-2017 04:49 PM

       

      in

       
      reset it and update the software

      0 likes

      N

      NJP2310

      Beginner Level 2

      04-7-2017 05:06 PM

       

      in

       
      Ok I'll try it and see if it fixes the problem

      0 likes

    • K

      Kumar17

      Active Level 1

      04-7-2017 05:15 PM

       

      in

       
      or else simply replace it by company warrent

      0 likes

    • N

      NJP2310

      Beginner Level 2

      04-29-2017 12:10 PM

       

      in

       
      I've done a reset and software update. The phone is still experiencing a boot loop.

      0 likes

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