Fingerprint And Battery

Thank you for contacting Samsung KSA 

battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet

make sure that power saving mode is enabled

check the battery drainage for each app by going to settings-device care - battery

as you can put unused apps to sleep by going to settings-device care-battery-tap 3 dots -tap on sleeping apps -add the apps you want

Disable Apps that Sync Constantly and you can use Bixby routine 

Use a Task Manager to see what Always Running 

Disable Animated Wallpaper.

for fingerprint : Are you using a screen protector? unofficial, scratched or dirty screen protectors may cause the fingerprint sensor to malfunction. Try removing or cleaning the screen protector.

try removing and then registering your fingerprint again.

Open the Settings app-Tap Biometics and Security-Tap Fingerprints-Enter your PIN, -pattern or password

Tap the registered fingerprint-Tap Remove-Tap Remove again to confirm-Tap Add fingerprint

Follow the on-screen instructions to register your fingerprint again

you can activate touch sensitivity by the following steps : settings-display-touch sensitivity

try to restart your device in the safe mode 

if you still face the same issues then kindly visit the nearest service center

the link of the service centers :

 https://www.samsung.com/sa_en/offer/service-centers/

make sure to keep automatic updates on 

Hope you and your family staying healthy and safe!