‎Spotify | Samsung MENA Community

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Joseph23

Beginner Level 2

last edited

12-2-2020 06:40 AM

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When I try to use Spotify through Bixby on my S20 FE, it says this capsule isn't available

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Miatham
Expert Level 5
12-2-2020 08:48 AM

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Bixby
Did you link your Spotify account with Samsung Bixby ?
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Joseph23
Beginner Level 2
12-2-2020 09:24 AM

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Bixby
Yes, it still says "This capsule isn't available on your device yet. Check back soon."
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samsungksa1
Moderator
12-2-2020 01:24 PM

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Bixby
Thank you for contacting Samsung KSA

kindly check the links below :

https://www.samsung.com/us/support/answer/ANS00078788/

https://support.spotify.com/us/article/bixby/

also you can set a routine by using Bixby routine too
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Joseph23
Beginner Level 2
12-2-2020 06:31 PM

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Bixby
I tried all suggestions but it's still saying that the capsule isn't available
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samsungksa1
Moderator
12-3-2020 10:27 AM

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Bixby
Thank you for contacting Samsung KSA

dear could you please send us an error report with the pictures in order to follow up with your case

and from where did you purchased the device and with the last update version you have

thank you

Hope you and your family staying healthy and safe!
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Joseph23
Beginner Level 2
12-3-2020 11:21 AM

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Bixby
Hi, when I use the bixby function "play music on spotify" it replies "this capsule isn't available on your device. I bought the device in Saudi Arabia, Riyadh. My last update was 18 November

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