title:

Spotify

(Post creation time:  

12-2-2020 06:40 ص

)

764 المشاهدات

J

Joseph23

Beginner Level 2

آخر تعديل

 

12-2-2020 06:40 ص

 

in

 
When I try to use Spotify through Bixby on my S20 FE, it says this capsule isn't available
    • M

      Miatham

      Expert Level 5

      12-2-2020 08:48 ص

       

      in

       
      Did you link your Spotify account with Samsung Bixby ?

      Screenshot_20201202-114737_Spotify_19634.jpg

      0 إعجابات

      J

      Joseph23

      Beginner Level 2

      12-2-2020 09:24 ص

       

      in

       
      Yes, it still says "This capsule isn't available on your device yet. Check back soon."

      0 إعجابات

    • S

      samsungksa1

      Moderator

      12-2-2020 01:24 م

       

      in

       

      Thank you for contacting Samsung KSA

      kindly check the links below :

      https://www.samsung.com/us/support/answer/ANS00078788/

      https://support.spotify.com/us/article/bixby/

      also you can set a routine by using Bixby routine too

      0 إعجابات

      J

      Joseph23

      Beginner Level 2

      12-2-2020 06:31 م

       

      in

       
      I tried all suggestions but it's still saying that the capsule isn't available

      Screenshot_20201202-212837_Bixby Voice.jpg

      0 إعجابات

      S

      samsungksa1

      Moderator

      12-3-2020 10:27 ص

       

      in

       

      Thank you for contacting Samsung KSA

      dear could you please send us an error report with the pictures in order to follow up with your case

      and from where did you purchased the device and with the last update version you have

      thank you

      Hope you and your family staying healthy and safe!

      0 إعجابات

      J

      Joseph23

      Beginner Level 2

      12-3-2020 11:21 ص

       

      in

       
      Hi, when I use the bixby function "play music on spotify" it replies "this capsule isn't available on your device. I bought the device in Saudi Arabia, Riyadh. My last update was 18 November

      Screenshot_20201203-141820_Bixby Voice.jpg

      Screenshot_20201203-142034_Bixby Voice.jpg

      0 إعجابات