title:

galaxy note 20 ultra battery drain issue

(Post creation time:  

09-15-2020 09:04 ص

)

337 المشاهدات

A

aboudb99

Active Level 1

آخر تعديل

 

09-15-2020 09:04 ص

 

in

 
My galaxy note 20 ultra drain battery like crazy even when I'm not using my phone !! 
    • S

      samsungksa1

      Moderator

      09-15-2020 09:20 ص

       

      in

       

      Thank you for contacting Samsung KSA 

      battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet

      so make sure to close all the apps after you finish using the device 

      make sure that power saving mode is enabled

      check the battery drainage for each app by going to settings-device care - battery

      as you can put unused apps to sleep by going to settings-device care-battery-tap 3 dots -tap on sleeping apps -add the apps you want

      also kindly visit the nearest service center 

      the link of the service centers :

      https://www.samsung.com/sa_en/offer/service-centers/

       

      Hope you and your family staying healthy and safe!

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