‎Recovery mode | Samsung MENA Community

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AhmedM296

Active Level 3

last edited

11-21-2020 09:23 PM

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How do I turn on recovery mode and delete web cache?

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M
Miatham
Expert Level 5
11-21-2020 09:34 PM

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جالاكسى نوت
1- Turn your phone off completely
2- Press power button + volume up at the same time until you see splash screen
3- wipe cache partition is the sixth option as you can see in the photo

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AhmedM296
Active Level 3
11-21-2020 09:38 PM

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Thank you! I was having problems with my phone, wifi became slower after update.
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samsungksa1
Moderator
11-22-2020 02:38 PM

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Thank you for contacting Samsung KSA

dear after wiping the cache from the recovery mode as Mr Miatham mentioned before try to reset the network settings:settings-general management-reset -reset the network settings

restart your router too

Hope you and your family staying healthy and safe!
Selected Answer
S
samsungksa1
Moderator
11-22-2020 02:38 PM

in

جالاكسى نوت
Thank you for contacting Samsung KSA

dear after wiping the cache from the recovery mode as Mr Miatham mentioned before try to reset the network settings:settings-general management-reset -reset the network settings

restart your router too

Hope you and your family staying healthy and safe!
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