title:

sound problem

(Post creation time:  

11-11-2020 01:58 PM

)

290 Views

S

SyedA71

Beginner Level 2

last edited

 

11-11-2020 01:58 PM

 

in

 
After using headphones volume going to low speaker also not working

    • S

      samsungksa1

      Moderator

      11-12-2020 01:15 PM

       

      in

       

      Thank you for contacting Samsung KSA 

      To serve you better, please clarify the inquiry 

    • S

      SyedA71

      Beginner Level 2

      11-12-2020 01:24 PM

       

      in

       
      facing low sound problem after using head phone or WiFi headset, speaker not working
      S

      samsungksa1

      Moderator

      11-12-2020 01:54 PM

       

      in

       

      Thank you for contacting Samsung KSA 

      Make sure that your device is on the last update 

      Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->speaker).

      try to restart your device in the safe mode 

      disable the Bluetooth

      remove all the accessories  

       

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