title:
battery problem
(Post creation time:
04-22-2021 06:50 PM
)
513 Views
D
Daniyal2004
Active Level 3
has anyone been facing battery problems after the android 11 update on the A71 4G? does anyone know how to fix it. My battery time has decreased from 20 hrs to 18hrs 15 mins after the update
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Ibrahim〆
Expert Level 1
04-22-2021 07:14 PM
in
and if you can do format for the phone it well be carefully👍🏻
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Daniyal2004
Active Level 3
04-22-2021 07:17 PM
in
Ibrahim〆
Expert Level 1
04-22-2021 07:23 PM
in
0 likes
Shx
Beginner Level 4
04-23-2021 10:39 AM
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samsungksa1
Moderator
04-25-2021 12:03 PM
in
Thank you for contacting Samsung KSA
Dear try to wipe cache partition from the recovery mode
In general, battery performance optimization is applied by learning the battery usage pattern after initial use after purchasing the product or OS upgrade. During the period of learning the initial battery usage pattern, you may feel the battery drain quickly.
If the battery is consumed continuously for a long period of time, it may be another factor, so please check the following additionally.
When running multiple apps at the same time, running games or apps that require high resolution and high performance, and turning on auto-sync and Wi-Fi, Bluetooth, GPS, etc., the battery will drain quickly.
It’s recommended to optimize battery usage time by setting Adaptive battery or adding unused apps to sleep depending on your usage pattern.
(Settings → Battery and device care → Battery → More battery settings → Turn Adaptive battery on
You can also check the battery status using the Samsung Members app. If you use the phone care function of Samsung Members, you can check the battery status by yourself on the following steps, Samsung Members > Get help > Interactive checks > Battery.
If the diagnosis result is bad, please visit the Samsung Service Center with the device for future assistance
https://www.samsung.com/sa_en/support/service-center/
We hope this has been of some assistance to you. If you do have any further queries, please do not hesitate to contact us.
Hope you and your family staying healthy and safe!
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