title:

Hitting Problem

(Post creation time:  

03-12-2021 06:49 م

)

199 المشاهدات

M

MahtabQrs

Beginner Level 2

آخر تعديل

 

03-12-2021 06:49 م

 

in

 
Tow and half hours of continuous mobile usage is causing a hitting problem and playing games is also causing a hitting problem 
    • S

      samsungksa1

      Moderator

      03-13-2021 01:26 م

       

      in

       

      Thank you for contacting Samsung KSA

      Yes dear

      When the device heats up during use
      When you use features or apps that require more power or use them for extended periods,
      your device may temporarily heat up due to increased battery consumption. Close any
      running apps and do not use the device for a while.
      The following are examples of situations in which the device may overheat. Depending on
      the functions and apps you use, these examples may not apply to your model.
      During the initial setup after purchase or when restoring data
       When downloading large files

      When using apps that require more power or using apps for extended periods
      – When playing high-quality games for extended periods
      – When recording videos for extended periods
      – When streaming videos while using the maximum brightness setting
      – When connecting to a TV
       While multitasking (or, when running many apps in the background)
      – When using Multi window
      – When updating or installing apps while recording videos
      – When downloading large files during a video call
      – When recording videos while using a navigation app
       When using large amount of data for syncing with the cloud, email, or other accounts
       When using a navigation app in a car while the device is placed in direct sunlight
       When using the mobile hotspot and tethering feature
       When using the device in areas with weak signals or no reception
      When charging the battery with a damaged USB cable
       When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
      liquid, dust, metal powder, and pencil lead
       When you are roaming

      On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display

      more vivid, however they will consume more battery power.

      also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power

      if you still face the same issue then kindly visit the nearest service center
      the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/

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