title:
Hitting Problem
(Post creation time:
03-12-2021 06:49 م
)
199 المشاهدات
محتوى ذو صلة
problem
في الملف الامن و 12-29-2017 08:07 ص
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samsungksa1
Moderator
03-13-2021 01:26 م
in
Thank you for contacting Samsung KSA
Yes dear
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
During the initial setup after purchase or when restoring data
When downloading large files
When using apps that require more power or using apps for extended periods
– When playing high-quality games for extended periods
– When recording videos for extended periods
– When streaming videos while using the maximum brightness setting
– When connecting to a TV
While multitasking (or, when running many apps in the background)
– When using Multi window
– When updating or installing apps while recording videos
– When downloading large files during a video call
– When recording videos while using a navigation app
When using large amount of data for syncing with the cloud, email, or other accounts
When using a navigation app in a car while the device is placed in direct sunlight
When using the mobile hotspot and tethering feature
When using the device in areas with weak signals or no reception
When charging the battery with a damaged USB cable
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
When you are roaming
On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display
more vivid, however they will consume more battery power.
also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
if you still face the same issue then kindly visit the nearest service center
the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/
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