title:
Heating issue
(Post creation time:
04-6-2021 08:42 م
)
417 المشاهدات
K
kumarbaltamang
Beginner Level 2
After the update after march 01 my A50 had a issue of heating and battery drain. Help plz....
محتوى ذو صلة
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Naif765
Active Level 10
04-6-2021 09:22 م
in
0 إعجابات
كاريزماتي
Expert Level 5
04-7-2021 12:36 ص
in
0 إعجابات
Naif765
Active Level 10
04-7-2021 07:13 م
in
samsungksa1
Moderator
04-8-2021 09:59 ص
in
شاكر تواصلك مع سامسونج السعودية
في حال كان ارتفاع درجة حرارة الجهاز بشكل ملحوظ يرجى التوجه لأقرب مركز صيانة معتمد لدى سامسونج
رابط البحث عن اقرب مركز صيانة معتمد :
https://www.samsung.com/sa/support/service-center/
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Naif765
Active Level 10
04-6-2021 09:23 م
in
كاريزماتي
Expert Level 5
04-7-2021 12:37 ص
in
0 إعجابات
kumarbaltamang
Beginner Level 2
04-7-2021 01:06 ص
in
0 إعجابات
samsungksa1
Moderator
04-7-2021 09:56 ص
in
Thank you for contacting Samsung KSA
battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
On the Settings screen, tap Battery and device care → Optimize now.
The quick optimization feature improves device performance through the following actions.
• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.
• Power saving mode: Activate power saving mode to extend the battery’s usage time
• Background usage limits: Limit battery usage for apps that you do not use often
On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display
more vivid, however they will consume more battery power.
also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).
Reset the network settings : settings-general management-reset-reset the network settings
if you still face the same issue then kindly visit the nearest service center
the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/
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