title:

Heating issue

(Post creation time:  

04-6-2021 08:42 م

)

417 المشاهدات

K

kumarbaltamang

Beginner Level 2

آخر تعديل

 

04-6-2021 08:42 م

 

in

 
After the update after march 01 my A50 had a issue of heating and battery drain. Help plz....
    • N

      Naif765

      Active Level 10

      04-6-2021 09:22 م

       

      in

       
      Delete the cache data files from the recovery

      0 إعجابات

      ك

      كاريزماتي

      Expert Level 5

      04-7-2021 12:36 ص

       

      in

       
      لا تحديث مارس كله حرارة في كل الأجهزة كني سمعت

      0 إعجابات

      N

      Naif765

      Active Level 10

      04-7-2021 07:13 م

       

      in

       
      والله شكلها ونا وسوست من الكفر والحمايه الي حاطها شلتها وفرمت ماخليت شي ماسويته اول العب كود الحراره ماتتعدى ٣٧ الان ٤٢ ٤٣ ويطلعني من اللعبه
      S

      samsungksa1

      Moderator

      04-8-2021 09:59 ص

       

      in

       

      شاكر تواصلك مع سامسونج السعودية

      في حال كان ارتفاع درجة حرارة الجهاز بشكل ملحوظ يرجى التوجه لأقرب مركز صيانة معتمد لدى سامسونج

      رابط البحث عن اقرب مركز صيانة معتمد :

      https://www.samsung.com/sa/support/service-center/

      0 إعجابات

    • N

      Naif765

      Active Level 10

      04-6-2021 09:23 م

       

      in

       
      Close all background running apps via ccleaner
    • ك

      كاريزماتي

      Expert Level 5

      04-7-2021 12:37 ص

       

      in

       
      It's all mobiles phone in galaxy like that because of the march update we are all waiting for the next update to solve the problem

      0 إعجابات

    • K

      kumarbaltamang

      Beginner Level 2

      04-7-2021 01:06 ص

       

      in

       
      Bluetooth headset also not work properly in background.

      0 إعجابات

      S

      samsungksa1

      Moderator

      04-7-2021 09:56 ص

       

      in

       

      Thank you for contacting Samsung KSA

      battery consumption will increase when you use certain features or apps , such as GPS,games, or the internet
      On the Settings screen, tap Battery and device care → Optimize now.
      The quick optimization feature improves device performance through the following actions.
      • Closing apps running in the background.
      • Managing abnormal battery usage.
      • Scanning for crashed apps and malware.
      Check the remaining battery power and time to use the device. For devices with low battery
      levels, conserve battery power by activating power saving features.
      On the Settings screen, tap Battery and device care → Battery.
      • Power saving mode: Activate power saving mode to extend the battery’s usage time
      • Background usage limits: Limit battery usage for apps that you do not use often
      On the Settings screen, tap Display-Screen resolution: Change the screen resolution. Higher resolutions make the display
      more vivid, however they will consume more battery power.
      also from the device settings-display-Motion smoothness-Standard: Use a standard refresh rate in normal situations to conserve battery power
      Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->Battery).

      Reset the network settings : settings-general management-reset-reset the network settings

      if you still face the same issue then kindly visit the nearest service center
      the link of the service centers:https://www.samsung.com/sa_en/offer/service-centers/

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