title:
Bluetooth problem
(Post creation time:
04-5-2021 09:46 PM
)
308 Views
Any peopel solution of a51 buetooth on then slow wifi speed if off bluetooth the wifi speed is so fast i have a face proboem any other face this problem and whts the solution this for example i connect Galaxy A51 with u level bluetooth headphone then wifi is soo soo slow when off bluetooth the same wifi is work so good soo please help us if anyone solution of this problem bundle of thanks
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Miatham
Expert Level 5
04-6-2021 04:48 AM
in
Here the way reset it : Settings - General Management - Reset - Reset Network Settings
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Tetoo6212
Active Level 3
04-6-2021 08:11 AM
in
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samsungksa1
Moderator
04-6-2021 10:27 AM
in
Thank you for contacting Samsung KSA
to connect to your WIFI ensure that your device and the WIFI within the maximum range and also make sure that there's no obstacles
you can try to reset the network settings from the device settings-general management-reset-reset the network settings
make sure that you are in place where there's a strong signal
check the network coverage
and try to disconnect any paired accessories and turn off power saving mode
Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->wifi, Bluetooth)
also try to connect to another wifi just to check and restart your router
check your device in the safe mode
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Tetoo6212
Active Level 3
04-6-2021 10:43 AM
in
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samsungksa1
Moderator
04-6-2021 11:29 AM
in
Thank you for contacting Samsung KSA
as you have already tried to connect with another wifi and also you performed a factory reset so then kindly visit the nearest service center in order to check your device
the link to find the nearest service centers :
https://www.samsung.com/sa/support/service-center/
or you can provide us the place you are located in to provide you the available service centers
Hope you and your family staying healthy and safe!
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