title:

Bluetooth problem

(Post creation time:  

04-5-2021 09:46 م

)

308 المشاهدات

T

Tetoo6212

Active Level 3

آخر تعديل

 

04-5-2021 09:46 م

 

in

 
Any peopel solution of a51 buetooth on then slow wifi speed if off bluetooth the wifi speed  is so fast i have a face proboem any other face this problem  and whts the solution this for example i connect  Galaxy A51 with u level bluetooth headphone then wifi is soo soo slow when off bluetooth the same wifi is work so good soo please help us if anyone solution of this problem bundle of thanks
    • M

      Miatham

      Expert Level 5

      04-6-2021 04:48 ص

       

      in

       
      Have you tried to reset network settings ?

      Here the way reset it : Settings - General Management - Reset - Reset Network Settings

      0 إعجابات

    • T

      Tetoo6212

      Active Level 3

      04-6-2021 08:11 ص

       

      in

       
      I have try these also rest factory rest but the issue is same here idntknow whts wrong with mee 😪

      0 إعجابات

      S

      samsungksa1

      Moderator

      04-6-2021 10:27 ص

       

      in

       

      Thank you for contacting Samsung KSA

      to connect to your WIFI  ensure that your device and the WIFI within the maximum range and also make sure that there's no obstacles

      you can try to reset the network settings from the device settings-general management-reset-reset the network settings

      make sure that you are in place where there's a strong signal

      check the network coverage

      and try to disconnect any paired accessories and turn off power saving mode

      Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->wifi, Bluetooth)

      also try to connect to another wifi just to check and restart your router

      check your device in the safe mode

       

      0 إعجابات

    • T

      Tetoo6212

      Active Level 3

      04-6-2021 10:43 ص

       

      in

       
      I have connect to many routers and rest all setting but the problem iss same

      0 إعجابات

      S

      samsungksa1

      Moderator

      04-6-2021 11:29 ص

       

      in

       

      Thank you for contacting Samsung KSA

      as you have already tried to connect with another wifi and also you performed a factory reset so then kindly visit the nearest service center in order to check your device 

      the link to find the nearest service centers :

      https://www.samsung.com/sa/support/service-center/

      or you can provide us the place you are located in to provide you the available service centers

      Hope you and your family staying healthy and safe!

       

       

      0 إعجابات

    محتوى ذو صلة

    Bluetooth problem

    Bluetooth problem

    Bluetooth problem

    bluetooth problem