title:

Bluetooth issue

(Post creation time:  

11-23-2020 09:39 م

)

167 المشاهدات

M

MujiBhai

Beginner Level 2

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11-23-2020 09:39 م

 

in

 
hi, cannot connect to Bluetooth  device.. why?help me...
    • Thank you for contacting Samsung KSA

       ensure that the device you wish to connect with is ready to be scanned or connected

      also ensure that your device and the other Bluetooth device are within the maximum Bluetooth range 10 m

      you can also follow the steps: setting-tap connections - tap the Bluetooth switch to re-activate it 

      reset the network settings: settings-general management-reset –reset the network settings

      Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->bluetooth).

      Check the compatibility

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