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08-31-2020 03:38 م
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MGad
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samsungksa1
Moderator
09-1-2020 09:12 ص
Thank you for contacting Samsung KSA
make sure that the app is on the last update
also clear data cache by the following steps : settings - apps - select the app - storage - clear data cache
you can also reset the apps preference by the following steps :settings -apps-3 dots or more option -reset app preferences
try to restart your device in the safe mode
to enter in safe mode : press and hold the power key , when power off icon appears press and hold the power off icon
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samsungksa1
Moderator
09-1-2020 09:12 ص
in
Thank you for contacting Samsung KSA
make sure that the app is on the last update
also clear data cache by the following steps : settings - apps - select the app - storage - clear data cache
you can also reset the apps preference by the following steps :settings -apps-3 dots or more option -reset app preferences
try to restart your device in the safe mode
to enter in safe mode : press and hold the power key , when power off icon appears press and hold the power off icon
0 إعجابات