‎Note FE camera after update | Samsung MENA Community

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Oshin

Active Level 1

last edited

05-12-2018 02:57 PM

in

After last update the pro mode of my camera became useless as you can see on attached video. All other camera features are working except pro mode. Any help or opinion will be apreciated.
Thanks.

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T
th16816
Active Level 1
05-13-2018 09:17 AM

in

جالاكسى نوت
same problem same apps error my cell FE
T
th16816
Active Level 1
05-13-2018 09:18 AM

in

جالاكسى نوت
last update 8.0 is to match error
O
Oshin
Active Level 1
05-13-2018 10:09 AM

in

جالاكسى نوت
I send a mail also to Samsung but didnt do anything just told me, to call, another number, which is not international just local.
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H
HaneenS
Beginner Level 2
05-14-2018 08:15 AM

in

جالاكسى نوت
Did your problem resolve?
because I have the same thing.
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O
Oshin
Active Level 1
05-14-2018 08:25 AM

in

جالاكسى نوت
No is not solved. I hope it will be solved after next firmware update.
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H
HaneenS
Beginner Level 2
05-14-2018 08:40 AM

in

جالاكسى نوت
I contacted them. They said I should format my phone.
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O
Oshin
Active Level 1
05-14-2018 08:49 AM

in

جالاكسى نوت
by formatting phone you mean bringing phone to it's factory settings? so everything will be cancelled.
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H
HaneenS
Beginner Level 2
05-14-2018 10:29 AM

in

جالاكسى نوت
yes, you should back up and use smart switch to transfer your data to another device. So you can get it back. Honestly, I haven't tried it yet.
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O
Oshin
Active Level 1
05-14-2018 10:36 AM

in

جالاكسى نوت
I will not try too it is long procedure I have lots of installed apps and is not sure if after formatting the problem will be solved or not. Anyway all camera functions are working except pro mode.
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G
gabrap
Beginner Level 2
05-16-2018 05:57 AM

in

جالاكسى نوت
i have the same prolem before. you just need to clear the cache and data of your camera app.
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Oshin
Active Level 1
06-19-2018 09:37 AM

in

جالاكسى نوت
thank you, I did it and the problem have been solved.
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title:

Note FE camera after update

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