‎Software Update Problem | Samsung MENA Community

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Skhan000

Active Level 3

last edited

02-10-2020 06:14 AM

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I have Samsung A50. I purchased this cell phone in May 2019. But the problem is my mobile's software has not been upgraded even once, since i purchased it. What can be the problem??? Why my mobile do not gets software updates???

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AhmerAfzal
Active Level 4
02-10-2020 06:40 AM

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Others
I have too A50 but I receiving regularly software updates, your phone software is official ?
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Skhan000
Active Level 3
02-12-2020 07:33 AM

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Others
yes official. j purchased it from saudia
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AhsanA
Active Level 10
02-10-2020 09:08 AM

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Others
Hi, Thank you for your interest in Samsung Pakistan. Please visit Samsung's nearest service center to get your issue resolved.
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hazzyShahzee
Active Level 1
02-10-2020 09:56 AM

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Others
Hello sir .....what about the One Ui 2 and android 10 update for galaxy S9plus ??
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Skhan000
Active Level 3
02-12-2020 07:34 AM

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sir i am in Jubail Saudi Arabia. plz help through online
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user9456
Active Level 1
02-10-2020 09:30 AM

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Others
updated in January 2020
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MNShaheen
Beginner Level 3
02-20-2020 01:47 PM

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I have also purchased my Galaxy A50 from Saudi Arabia in May 2019. I received first few software updates but now since the October update it has stopped. When I check for new updates it shows your phone is up to date. I don't know what's the reason.
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title:

Software Update Problem

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