title:

Secure folder data lost

(Post creation time:  

10-7-2025 09:46 PM

)

257 Views

S

SyThE

Active Level 2

last edited

 

10-7-2025 09:46 PM

 

in

 
Hello, I'm experiencing a serious issue with my Secure Folder.

I had several folders in Secure Folder Gallery. I enabled "Hide folders" and moved some files into a hidden album. After that, the folder became empty. I can still see the folder name in Secure Folder → My Files, but no items are inside.

I already tried the following steps:

Restarted the device

Unhid folders

Checked "Show hidden files" in My Files

Used Smart Switch to back up and restore Secure Folder

Looked for .nomedia or hidden folders manually

None of these steps brought the files back.


Thank you for your assistance.
  • M

    MrSajjadShah

    Active Level 3

    11-5-2025 08:13 AM

     

    in

     
    I sent some videos and photos to peivate folder within secure gallary.
    When i opened private folder it shows empty.
    I added more images but still nothing is shown in private folder.
    I hide unhide private folder,
    Restarted the device
    Cleared the cache
    All possible i have done but nothing.

    0 likes

Related Content

Secure folder data

Backup data in secure folder

secure folder

Secure Folder