title:

Secure folder backup problem

(Post creation time:  

09-5-2026 08:59 AM

)

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H

HanzlaAmjid

Active Level 1

last edited

 

09-5-2026 08:59 AM

 

in

 
I have previously backed up my secure folder data to Samsung Cloud prior to performing a factory reset. Following the reset, I attempted to restore approximately 2.5GB of data. Samsung Cloud indicates that the restoration was successful; however, the data is not visible within my secure folder. Could anyone provide assistance with this issue?

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