‎heating issue | Samsung MENA Community

T

tabbas

Beginner Level 2

last edited

11-3-2019 12:32 PM

in

Hello

I have Samsung a20 it produces heat while using internet and mostly camera

And it consumes battery automatically

1 percent battery drains after one hour automatically

Please give me the some tip to solve these problems

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H
huzaifaabbas
Active Level 3
11-3-2019 03:10 PM

in

Galaxy A
hello there.
i am not facing any heating issues using internet. i use YouTube 8 hours. camera gets heat up because you capture highest quality output that camera can offer so it has to do full work. full load = heat. battery consumption will be due to any specific app. please use safe mode to identify battery consumption issue
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N
NomanAhmed
Active Level 9
11-3-2019 03:51 PM

in

Galaxy A
just factory reset the phone and don't install bunch of app on your device
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