I am writing to report an issue with the Dual Messenger feature on my A72 (software updated to layest version available). I have activated Dual Messenger for WhatsApp, but I've noticed that notifications from my dual WhatsApp account do not display properly on the lock screen. Specifically, the message content is hidden, and I don't receive any details, unlike my primary WhatsApp, where everything works as expected.
This inconsistency between the primary and dual messenger apps is causing inconvenience, and it appears to be a bug in the system. I kindly request that you investigate this issue and provide an update or fix as soon as possible.
Thank you for your attention to this matter.
Best regards,
Farah7745
Expert Level 2
08-30-2024 05:09 AM
in
App settings set on default.
InshaAllah
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R00
Active Level 1
08-30-2024 08:35 AM
in
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EmmanuelA07
Expert Level 1
08-30-2024 08:08 AM
in
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Farah7745
Expert Level 2
08-30-2024 09:20 AM
in
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sajjadali1122
Active Level 1
10-23-2024 04:00 PM
in
If you're facing issues with Dual Messenger WhatsApp notifications on your Samsung device, try the following steps:
Check Notification Settings: Go to Settings > Apps > Dual Messenger > WhatsApp. Ensure notifications are enabled for both accounts.
Clear Cache: Navigate to Settings > Apps > WhatsApp (for both accounts) > Storage > Clear Cache to resolve any temporary glitches.
Update Apps: Ensure both versions of WhatsApp are updated to the latest version from the Google Play Store.
Restart Your Device: A simple restart can refresh the system and fix notification issues.
Reconfigure Dual Messenger: If problems persist, consider disabling and then re-enabling Dual Messenger for WhatsApp.
These steps should help resolve notification issues with Dual Messenger on your device!
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gamekiller86
Active Level 3
03-16-2025 02:47 PM
in
Thanks alot
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